this post was submitted on 03 Jan 2024
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Mildly Infuriating
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They get 100% of the tip, it's a legal requirement. The scummy part is the company does this to give you the opportunity NOT to tip, and therefore subsidize the food for shitty people.
Just in case, the few times I have ordered food, I put a dollar or two tip in the app, and add a note saying I'll give them a cash tip. Usually I'll give them a 2-4 Dollars more depending. If you're using these services you need to tip, that's how they make their livelyhood and feed their families.
It's a scummy business, and you should definitely try to avoid using it unless it's your only option for some reason. Your order will probably be at least $30, but do you know how much spaghetti you can make with $30??
That is a legal requirement. But myself and others got a settlement from Amazon after they stole our tips for years. I got a check for $790 that they kept from me. I dunno if DD ever got caught doing the same, but businesses do try to get away with this stuff.
They used to do that, using the loophole that drivers technically get 100% of the tip because they were subtracting the base pay if the tip covered it. They stopped doing that but now they don't show the full pay to the driver to discourage ignoring low tip orders, screwing over the good tippers who tipped well for fast service. It doesn't matter if you tip well anymore because they're going to bundle your order with low tip orders and force you to wait an hour to get delivery that used to take 20 minutes. It's why I stopped using door dash.
Are they any good alternatives that you would suggest?
Unfortunately pretty much all of the apps are starting to do this, so I've just learned to live without.