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Starbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog group (fortune.com)

submitted 10 months ago by L4s@lemmy.world to c/technology@lemmy.world

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Starbucks accused of rigging payments in app for nearly $900 million gain over 5 years by consumer watchdog group::Washington Consumer Protection Coalition complains to Washington state attorney general.

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[–] xor@sh.itjust.works 25 points 10 months ago (3 children)

in California, all gift cards $10 or less can be redeemed for cash.

you may have to argue with employees and management, but its the law... it's also a misdemeanor for the cashier to refuse it to you.

[–] graymess@lemmy.world 8 points 10 months ago (2 children)

Funny enough, I tried this with Starbucks and the manager refused.

[–] xor@sh.itjust.works 7 points 10 months ago (1 children)

oh ive been there.
i had the manager at a mcdonalds refuse me once, so i ended up showing him the law on my phone... which didn't convice them... so i emailed corporate, who called me back, and the store... and then the store had the law printed on the window at the entrance...
the next time i tried it there, had to still get a manager who said "i'll just do it this one time"
and i kept letting him know that i know he has to every time...

[–] graymess@lemmy.world 2 points 10 months ago* (last edited 10 months ago) (1 children)

I wish I had the energy to be this petty over $1.60. I genuinely respect your efforts.

[–] xor@sh.itjust.works 1 points 10 months ago

it's not about the $10, it's the principle...

[–] Gestrid@lemmy.ca 4 points 10 months ago

Did you show them the law?

[–] FontMasterFlex@lemmy.world 7 points 10 months ago (1 children)

interesting, didn't know that

[–] xor@sh.itjust.works 3 points 10 months ago

most people don't

[–] Kbobabob@lemmy.world 3 points 10 months ago (1 children)

(b)(1) Any gift certificate sold after January 1, 1997, is redeemable in cash for its cash value, or subject to replacement with a new gift certificate at no cost to the purchaser or holder

Not just under 10

[–] xor@sh.itjust.works 6 points 10 months ago (1 children)

there's more to that:

Any gift certificate sold after January 1, 1997, is redeemable in cash for its cash value, or subject to replacement with a new gift certificate at no cost to the purchaser or holder.4 Effective January 1, 2008, any gift certificate with a cash value of less than $10 is redeemable in cash, which includes currency or check, for its cash value.

[–] GiveMemes@jlai.lu 6 points 10 months ago

In case anybody is wondering this part is important because the thing the other guy posted just says it can be replaced with cash OR a new gift card of equal value. That doesn't mean it's the customer's choice which one they receive though so businesses would just choose to replace it with another gift card.