this post was submitted on 19 Jul 2023
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Mildly Infuriating
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I have a long and special history with Comcast. My city has given them the sole monopoly cable contact. So -- I believe -- they are obligated to provide me service. The distance from pole to house is too long. No less than 3 service people have come out and said they have to put in a thicker cable like those used on the telephone poles. Nope -- the work order always disappears. Of course, they have to pretend they will eventually do something, because -- city monopoly.
Used a signal booster for a long time and that helped (I had to buy it) except at holidays when everyone was home. Then more people in the area got service -- dropping the signal.
After some years, T-Mobile 5G moved in and I happily dumped Comcast (monopoly only applies to cable).
There is more, but you get the idea.
Never give Comcast a monopoly on service. Even had me considering satellite Internet in the middle of the city at one point!
i found myself laughing at your story. sorry, it's not you... just to hear that they seem so inept and useless.
Thanks -- it does become funny for me as more time passes. Not so funny was the year Comcast signal was too weak to operate for 10 days over the Christmas holiday.