this post was submitted on 11 Jan 2024
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[–] Gestrid@lemmy.ca 19 points 10 months ago (3 children)

Actually, Steam is usually one of the best places when it comes to refunds. The process is simple, and they're willing to make exceptions to the rules. And the company is run by one of the few CEOs in the gaming industry who seem to actually understand gaming.

[–] ColeSloth@discuss.tchncs.de 13 points 10 months ago

And a large portion of the steam community will be super sad if Gaben retires or passes away. We can only hope it continues to be run as well as it has been over the past 15 years.

[–] firecat@kbin.social 2 points 10 months ago

AU lawsuit against Valve proves Valve didn’t want to refund their customers. Valve is guilty of this violation of Australia law. Many people who used Steam before 2010 tell people they were never given refunds oran option for refunds.

Valve is not good guys, they fought the Australia government to the very top to not pay or offer refunds. They are greedy.

[–] rambaroo@lemmy.world -2 points 10 months ago* (last edited 10 months ago)

They literally had to be sued by multiple jurisdictions to even offer refunds. The cult of Valve needs to die.