this post was submitted on 13 Jan 2024
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Minecraft

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Welcome to the Minecraft community on Lemmy and Kbin!

The home for all posts related to the Minecraft franchise: from the classic game to the mobile ports, mods, adventure games, merchandise and similar!

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Lemmy.world hosts an official server that welcomes all players to contribute and have fun:

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Lost minecraft license after migrating my account (lemm.ee)
submitted 10 months ago by OhShitSon@lemm.ee to c/minecraft@lemmy.world
19 comments fedilink hide all child comments
 

I migrated my account back in June, got a mail saying it was successful and didn't think more of it. Today after not playing MC since 2019 I felt like playing again after seeing that Tekkit was back. However when I log into my Microsoft account, my only Microsoft account, all I get is the option to buy the game again, even though I've owned the game since early Alpha.

I've tried contacting support, but the reply I got said they don't help with migration related issues anymore.

Anyone have had the same issue as me? Is there any hope to resolve it or am I SOL?

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[–] Neon@lemmy.world 4 points 10 months ago

If you're from Europe, you can contact their Lawyer-Department and demand that you get the Service you paid for (namely a License) idk about the legal Situation in other Parts of the World though.