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'It hasn't delivered': The spectacular failure of self-checkout technology (www.bbc.com)

submitted 9 months ago by L4s@lemmy.world to c/technology@lemmy.world

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'It hasn't delivered': The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.

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[–] Nexz@feddit.nl 7 points 9 months ago (1 children)

I concur, in the Netherlands they are rarely ‘full’. Had to wait a couple of minutes during the Christmas craziness, but that about sums up my waiting time at self-checkouts.

[–] lovesickoyster@lemmy.world 4 points 9 months ago* (last edited 9 months ago)

I think in the last 5 or so years of using them exclusively I only had to wait in line once due to 3/6 of them being unavailable because of maintainance - and that was maybe 3 minutes tops.