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We all agree the DMV is a place of suffering and pain with the most soulless unhelpful husks of "humans", but why is the DMV like this? (lemmy.ml)

submitted 1 year ago by Dinodicchellathicc@lemmy.ml to c/asklemmy@lemmy.ml

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[–] nromdotcom@beehaw.org 15 points 1 year ago

DMVs are sometimes where states will dump troublesome or underperforming employees they can't outright fire.

On the other end, the DMV is one of the places where employees have a job interacting with the public for sometimes-complex transactions. And, generally speaking, the public is dumb, unpleasant, and unprepared. Especially when dealing with low-level government beaurocrats who are telling them something they don't want to hear.