this post was submitted on 22 Jan 2024
212 points (100.0% liked)

Steam Deck

14847 readers
142 users here now

A place to discuss and support all things Steam Deck.

Replacement for r/steamdeck_linux.

As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title

The following is a list of suggested flairs:
[Discussion] - General discussion.
[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.

Some more Steam Deck specific flairs:
[Boot Screen] - Custom boot screens/videos.
[Selling] - If you are selling your deck.

These are not enforced, but they are encouraged.

Rules:

Link to our Matrix Space

founded 3 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] neshura@bookwormstory.social 54 points 9 months ago (2 children)

I am so glad shit like this is covered by refund policies and consumer protection laws. Gotta check my library for any Capcom games because fuck them for pulling shady shit like this.

It seems the only big developer (well not really anymore) who got the message about Piracy is Steam itself. Everyone else just kinda missed the point entirely.

[–] Neato@ttrpg.network 32 points 9 months ago

Right. Steam figured out piracy ages ago. There's only 3 main contingent of software pirates:

  1. People who can't afford a game.
  2. People who won't pay for a game they can afford.
  3. People who can't easily access a game to purchase.

Steam mitigates #1 by having and promoting publishers to list regional pricing and encouraging/enabling sales. Steam can't really do anything concrete about #2, but they try by offering services like the Workshop and Remote Play/Together. And they solved #3 by having a store that actually works and doesn't add in invasive DRM (steam DRM is publisher-enabled).

[–] natecox@programming.dev 10 points 9 months ago (1 children)

My refund requests got denied by steam because I have more than 2 hours in the game.

[–] neshura@bookwormstory.social 15 points 9 months ago (1 children)

Then message support that the situation of the game changed and you are now unable to play it after an update. Unless you are in a lawless country that eill essentially force their hand in giving you a refund

[–] natecox@programming.dev 10 points 9 months ago (2 children)

Yeah I’m not sure where you’re getting this from. Digital “ownership” has always been a hot mess, because you purchase the right to play the game on the publishers terms.

Ethically Steam should provide a refund, legally I can’t find any evidence that they are compelled to.

[–] NuXCOM_90Percent@lemmy.zip 5 points 9 months ago

They are not compelled to but Valve have generally been really good about providing refunds, even outside of the "contractual" window, if you point out there is a good reason.

I got a refund for mordhau with like 30 hours in by just linking to the pc gamer (?) article about the rampant anti-semitism and racism and "I would rather not give money to literal nazis".

[–] Sylvartas@lemmy.world 3 points 9 months ago

They are compelled to by Australian and french laws. (There are probably more but iirc those are the 2 that were actually fought in court and cost Steam money before they added their official refund policy)