this post was submitted on 23 Jan 2024
629 points (99.2% liked)
Technology
59605 readers
3504 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Too bad if you're already booked and the airline company changes the plane on you...
Genuine question. Could somebody legally demand a refund at that point the flight was different than sold as?
No. The "Contract of Carriage" that airlines create between you and them when you buy a ticket explicitly disclaims any liability for stuff like that. Delta's for domestic flights has, under "Rule 2", the following:
Every airline has basically the same contract. They can do whatever the fuck they want as long as they get you from A to B. They don't even have to use a plane, or get you there on time.
Wouldn't the lawsuit be against Kayak for false advertisement or something?
If people start choosing their flights based on aircraft type, it seems like the airline could just list all flights as the "good" aircraft and then automatically change it to the "bad" aircraft close to the departure date.
My guess is most airlines have clauses in their terms and conditions that allow them to change the aircraft type without prior notice. Pretty sure their lawyers would argue that this is considered a management right for operational reasons.
But I'm no expert 🙃