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Reddit Threatens to Remove Moderators From Subreddits Continuing Apollo-Related Blackouts
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this post was submitted on 15 Jun 2023
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I was a mod on a big sub for awhile many years ago and it was a literal horrowshow every day. It was an endless torrent that never stopped, the mod team basically ran 24/7. It was guaranteed you would see at least some fucked up bigotry every time you looked in the queue because the sub was a regular target for those people. It was really just a nonstop firehose of all the worst the internet has to offer, one reported Reddit comment at a time, forever. The tools I had access to were janky browser plugins and things like that, stuff previous mods had built themselves years before because the actual Reddit tools were inadequate. The sub involved so much moderation the team was very organized and you had to put in a certain amount of work every month, it really was like a part time job where you get to set your own hours but can be "fired" for slacking. You often feel emotionally drained afterwards just like a real job, and you start feeling anxious when you "clock in" because fuck not this same miserable bullshit yet again, just like a real job. I have so much respect for quality moderation, it is not at all easy in any way.
@coldredlight @peyotecosmico interesting!
Do you have any thoughts on what kind of mod tooling the Threadiverse needs to make mods' work easier?
I don't really have enough experience with them yet to have specific thoughts but my impression is they are very basic currently and need a lot of work. One thing that's really important is being able to do bulk actions against multiple users quickly. I remember the times when big attacks would happen and we would have a sudden flood of obvious problem users posting comments blatantly intended to cause disruptions, being able to efficiently respond in the moment to that scenario can be really important. It sucks when the mod team lacks the ability to respond quickly because in the meantime users trying to have a real conversation end up getting harassed, angered, and driven away with the impression the mods are worthless. You don't want to have to fight your tools and spend a bunch of time per individual action because by the time you get to dealing with the full swarm of trolls the conversation might have really taken a turn or be basically over so you end up cleaning things up after it doesn't make much difference for the users. Also, bots like automod are extremely useful and important so I would say the fediverse needs them ASAP. I never messed with the bots when I was mod but they were definitely like a force multiplier for the mod team.
@coldredlight @rysiek It seems to me that search would be critical. An ideal workflow during a flood might look like: