this post was submitted on 26 Jul 2023
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The precedent is that the handle has value. It's a bad look when a company destroys value for a user, regardless of whether they have the right to or not. The internet is full of people complaining when Google shuts down a YouTube channel. It's essentially the same thing. You expect a good reason or exchange to occur to make the customer whole.
I don't understand where your confusion lies. The guy got screwed over for being a loyal user of the service, despite Musk not owning it for that whole duration.
The guy was offered swag, but I couldn't find details of what it was. And as far as I can tell, this isn't really decrying the lack of money. Just how they handled the situation as a whole.
You understand how it's an asshole move, but don't understand why someone would expect some compensation for the dick move? When someone gives their spouse some roses because they acted like an ass, are you confused by the roses?