A Boring Dystopia

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This coffee shop uses AI to measure the productivity of their employees and the time spent in the shop per customer. Welcome to capitalist innovation. (lemmy.dbzer0.com)

submitted 9 months ago by eya@lemmy.dbzer0.com to c/aboringdystopia@lemmy.world

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cross-posted from: https://lemmy.ml/post/11497758

This coffee shop uses AI to measure the productivity of their employees and the time spent in the shop per customer. Welcome to capitalist innovation.

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[–] jet@hackertalks.com 8 points 9 months ago

Be careful when you gamify a job but not on the metrics you really care about.

Stacking employees by drinks touched per hour will definitely get you more drinks, but maybe at the expense of returning customers, or overall sales, or satisfaction.