this post was submitted on 27 Jul 2023
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Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says (www.businessinsider.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says::To suppress the volume of complaints the automaker created a secret "Diversion Team" in Las Vegas to cancel appointments, Reuters reported.

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[–] TweetyDaBird@lemmy.world 5 points 1 year ago* (last edited 1 year ago) (1 children)

That’s not he projected range shown on the display. That’s the actual range the battery will give you.

They temporarily removed a bit of the safety margin built in to reduce battery wear, allowing people to get out of harms way without a stop to charge if they were on the limit. But only for people moving away from The affected area, etc. so smart and helpful.

[–] Enigma@sh.itjust.works 2 points 1 year ago

Ah okay, thank you for the additional info.