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Waymo issued a recall after two robotaxis crashed into the same pickup truck (www.engadget.com)

submitted 9 months ago by GlitzyArmrest@lemmy.world to c/technology@lemmy.world

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Last year, two Waymo robotaxis in Phoenix "made contact" with the same pickup truck that was in the midst of being towed, which prompted the Alphabet subsidiary to issue a recall on its vehicles' software. A "recall" in this case meant rolling out a software update after investigating the issue and determining its root cause.

In a blog post, Waymo has revealed that on December 11, 2023, one of its robotaxis collided with a backwards-facing pickup truck being towed ahead of it. The company says the truck was being towed improperly and was angled across a center turn lane and a traffic lane. Apparently, the tow truck didn't pull over after the incident, and another Waymo vehicle came into contact with the pickup truck a few minutes later. Waymo didn't elaborate on what it meant by saying that its robotaxis "made contact" with the pickup truck, but it did say that the incidents resulted in no injuries and only minor vehicle damage. The self-driving vehicles involved in the collisions weren't carrying any passenger.

After an investigation, Waymo found that its software had incorrectly predicted the future movements of the pickup truck due to "persistent orientation mismatch" between the towed vehicle and the one towing it. The company developed and validated a fix for its software to prevent similar incidents in the future and started deploying the update to its fleet on December 20.

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[–] filcuk@lemmy.zip 5 points 9 months ago (2 children)

Kinda, as the word implies. If it's a software update, call it that; the car's not going back to the shop/manufacturer.

[–] Kbobabob@lemmy.world 1 points 9 months ago (1 children)

It sounds like location is important for some reason.

[–] Jakeroxs@sh.itjust.works 1 points 9 months ago* (last edited 9 months ago) (1 children)

Here's an example of why I don't like that they're called recalls when it's just a system update, if you have a recall on a food item, is there some way to fix it aside from taking it back (to be replaced) or throwing it away?

When there's a security patch released on your phone, do we call it a recall on the phone? Or is that reserved for when there a major hardware defect (like the Samsung Note fiasco)

[–] Kbobabob@lemmy.world 1 points 9 months ago* (last edited 9 months ago) (1 children)

I think the difference in the case you mentioned is that with a car they use recall because it could be dangerous to keep using it as is.

[–] Jakeroxs@sh.itjust.works 1 points 9 months ago

Fair, it just seems like there should maybe be a new word for this era where an OTA update is all that's needed.

[–] ShepherdPie@midwest.social 1 points 9 months ago

What if you consider its the software/firmware getting recalled and not the vehicle itself? Then it's all perfectly cromulent.