this post was submitted on 01 Mar 2024
61 points (98.4% liked)

techsupport

2449 readers
4 users here now

The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

Rules: instance rules + stay on topic

Partnered communities:

You Should Know

Reddit

Software gore

Recommendations

founded 1 year ago
MODERATORS
 

EDIT: We decided not to pursue further diagnosis, because we wouldn’t know what the hell we’re doing anyway, and decided to start the RMA process instead. It might not even be the reason why the PC won’t turn on, but I’m not comfortable with putting that CPU back into his PC again. Once we get a replacement, we’ll see what happens. If it’s still busted, we’ll just take it to a local shop. Thank you everyone for your for your suggestions and insight, they are very much appreciated.

My friend called me to take a look at his PC that wouldn’t turn on. Upon inspecting his CPU, I noticed a silver bump at the bottom. I’ve never seen this. Can anyone tell me what it is?

you are viewing a single comment's thread
view the rest of the comments
[–] Betch@lemmy.world 3 points 8 months ago (1 children)
[–] onlooker@lemmy.ml 2 points 8 months ago (1 children)

Unfortunately nothing changed even after reassembling the PC. We're just going to take it to a local PC shop since they have more tools on hand to diagnose the problem. Thanks for your help, though!

[–] Betch@lemmy.world 2 points 8 months ago

Yeah figures. As another user mentioned, this could very well be the issue that Gamers Nexus exposed a while back. That CPU might still be under warranty. Hopefully the PC shop will be able to sort this out for you.