I tried to explain this during the tumultuous time to people but most of the reaction I got was 'it didn't work perfectly the one time I used it so it's not actually worth more than hot shit'.

Good, honestly. I personally could do without the type of person to write something off as bad on a single individual interaction with something that has a legitimate reason to not operate 100% at perfect level. It's childish and I would rather those people stay on reddit and ruin THAT place