this post was submitted on 02 Apr 2024
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[–] CosmicTurtle@lemmy.world 5 points 7 months ago (1 children)

The CVS app is my favorite example of this. Their app (at least on Android) is a fucking browser.

Walgreens is an actual app and works the way you expect it to.

[–] epyon22@programming.dev 10 points 7 months ago (2 children)

But why do either of those companies need an app is beyond me. Website does everything you could need anyways

[–] Diplomjodler@feddit.de 21 points 7 months ago

The secret ingredient is data harvesting.

[–] CosmicTurtle@lemmy.world 3 points 7 months ago

My main reason for using an app for Walgreens anyway is so I don't have to log in each time. When I go to refill my prescriptions, I'm usually in a hurry and just want to do it and move on. Refill usually takes maybe 4-5 clicks? And often less than 2-3 minutes.

Whereas on the website, between logging in and finding the medications, it's a much more involved process and I often need to use a computer to navigate it.

Oddly enough the CVS mobile website is pretty streamlined so I often don't need the app for it. And their mobile site supports passkeys whereas Walgreens doesn't.