this post was submitted on 02 Apr 2024
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Microsoft opens a "high priority" bug ticket in ffmpeg, attempting to leech the free labour of the maintainers (trac.ffmpeg.org)
submitted 7 months ago* (last edited 7 months ago) by Sibbo@sopuli.xyz to c/programming@programming.dev
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Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer's comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

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[–] BaskinRobbins@sh.itjust.works 126 points 7 months ago* (last edited 7 months ago) (54 children)

I think the maintainer just viewed the bug report as tone deaf. Microsoft is a trillion dollar company and apparently relying on this library without a support contract. Then they a open a high priority bug item. The maintainer saying it's unacceptable is them basically saying they won't prioritize any work unless there's an existing support contract and that they don't do one off payments for bug fixes, which I think is fair.

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