this post was submitted on 15 Apr 2024
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[–] sugar_in_your_tea@sh.itjust.works 3 points 7 months ago* (last edited 7 months ago) (1 children)

As an American, I like the general idea of private courts provided:

  • both parties consent to the court used
  • any decisions can be appealed to a public court
  • private judges must be actively practicing (passed the bar) with a public record
  • if the dispute is between a customer and the company, the company shoppers any costs, unless a public judge rules otherwise if the customer appeals

Binding arbitration agreements suck though, and I think they are or should be unconstitutional.

[–] QuadratureSurfer@lemmy.world 3 points 7 months ago (2 children)

Also when it comes to choosing an arbitrator, we should be able to choose an unbiased arbitrator, rather than the one that is being paid by the company we have a dispute with.

There's a lawyer that goes into detail on this from time to time: https://www.youtube.com/watch?v=K0iXFnGMD48&t=702s

Exactly. I'm 100% against binding arbitration, but I think arbitration as an option is probably something consumers want, assuming it has some checks to help prevent companies from abusing customers.

[–] PipedLinkBot@feddit.rocks 1 points 7 months ago

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