techsupport

2450 readers

16 users here now

The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

Rules: instance rules + stay on topic

Partnered communities:

You Should Know

Software gore

Recommendations

founded 1 year ago

MODERATORS

GatoB@lemmy.world

MacBook pro freezes on log in and crashes (sh.itjust.works)

submitted 6 months ago by unimalion@sh.itjust.works to c/techsupport@lemmy.world

27 comments fedilink hide all child comments

I just got this Mac from my grandma because she said it wasn't working. It boots and lets me go into recovery mode but crashes in a similar way whenever a loading bar starts. I've tried booting every different way and cleared nvram. I didn't see any clearly visible damage on the logic board, and I'm willing to try any ideas as long as I can keep the price of fixing this under $100.

you are viewing a single comment's thread
view the rest of the comments

[–] unimalion@sh.itjust.works 3 points 6 months ago (2 children)

Forgot to mention it's a MacBook pro 2020 (A2289) 13''

[–] RiderExMachina@lemmy.ml 13 points 6 months ago (1 children)

This is either a bug with the graphics driver (easy to fix) or a hardware fault with the graphics chip (new laptop time).

Check to see if the graphical corruption only happens in macOS using something like a Linux live USB. If it's still there, it's a hardware problem.

If it goes away, back up her information using Time Machine and reinstall macOS.

[–] unimalion@sh.itjust.works 2 points 6 months ago

I'll try booting it from a live USB but I'm not very hopeful given how it also freezes in recovery and safe mode. Thank you