362
After 16 years, Ecobee is shutting down support for the original smart thermostat
(www.theverge.com)
this post was submitted on 02 May 2024
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AA much hate this might be getting, they're offering discounts on a new product, and 16 years is a hell of a lifetime. Imagine having to support software written in c99 maybe even c89, with some homebrew UI full of bugs.
It’s a thermostat.
I’m coming from a field where supporting software written in the 70s is the norm.
Your argument is horribly short-sighted and wasteful.
Only 16 years old is extremely recent software that ought to be easily maintained in any sane world.
I understand you may be from a field where supporting software from the 70s is required, however someone is probably paying big bucks for that software as well. Replacing the software you work on might cost millions, replacing a thermostat costs 300 usd.
I would love to live in a world where software support lasts 70 years. But consumers don't look at software support, so it's not budgeted in the price, and thus doesn't happen in the consumer space. Getting 16 years in a consumer device is long.
In the field you're working, stability, longevity, and robustenes is probably a requirement, not a nice to have.