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submitted 1 month ago* (last edited 1 month ago) by x4740N@lemmy.world to c/techsupport@lemmy.world

I bought a new external monitor recently and have had the issue of an intermittent display signal

Disabling the monitor in device manager fixes the issue and the monitor works fine when disabled so it's highly likely its some weird software issue but I'd like to find a proper fix for it

I am able to get it to have constant display signal by chance sometimes without disabling the display in device manager but turning off the external display brings back the issue when I turn it back on and it reconnects

OS: Windows 11

Display: Lenovo G27QC-30 with Lenovo's drivers installed *have tried with Microsoft drivers and run into the same issue

Have already tried uninstalling and reinstalling monitor on device manager and reinstalling drivers and that hasn't fixed the issue

Also have already tried using display driver uninstaller to clean install graphics drivers

Edit:

the events tab in windows device manager for the monitor properties does show this error sometimes:

Device not started (monitor)

Device DISPLAY\LEN66F4\5&3287afbc&1&UID4352 had a problem starting.

Driver Name: oem64.inf Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318} Service: monitor Lower Filters: Upper Filters: Problem: 0x0 Problem Status: 0xC00000E5

Edit 2:

The monitor will work fine once if i restart my laptop but disabling and re=enabling in device manager causes the problem

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[-] TrickDacy@lemmy.world 2 points 1 month ago

Disabling the monitor in device manager fixes the issue and the monitor works fine when disabled

I don't understand this phrase and I'm not sure why no one else has asked about it. What does this mean?

[-] x4740N@lemmy.world 1 points 1 month ago

When you open the device manger it gives you an option to disable devices

I do this with the display to get it in a working state that stops the issue but its not a proper fix

[-] TrickDacy@lemmy.world 0 points 1 month ago

Yes, what doesn't make sense to me is what does "working" mean? Does disabling it not disable it, but instead fixes the issue?

[-] x4740N@lemmy.world 1 points 1 month ago

Yes

i didn't know any way to better clarify it

but i want to find a proper fix instead of disabling it in device manager

this post was submitted on 04 May 2024
12 points (80.0% liked)

techsupport

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