this post was submitted on 04 May 2024
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Arrowhead CEO on negative reviews: "I guess it's warranted. Sorry everyone for how this all transpired. I hope we will make it up and regain the trust by providing a continued great game experience." (twitter.com)
submitted 5 months ago by nanoUFO@sh.itjust.works to c/games@sh.itjust.works
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[–] dev_null@lemmy.ml 7 points 5 months ago (1 children)

What should they do in your opinion? Remember this is a Sony decision Arrowhead have no power over.

[–] Coreidan@lemmy.world 0 points 5 months ago (1 children)

Give people full refunds.

They put themselves in this position and now they are going to eat shit for it.

The only chance they have at not pissing everyone off is offering full refunds. It won’t happen tho because of corporate greed.

What they should have done was not jump into bed with the enemy (Sony).

[–] dev_null@lemmy.ml 2 points 5 months ago* (last edited 5 months ago)

Sony required the PSN account, which Arrowhead didn't enforce. Clearly they didn't want it either. Until Sony forced them to enforce it. Arrowheads mistake was not enforcing it the entire time. They tried to be the good guys by ignoring the Sony requirement and when this was no longer possible ended up with an apparent bait and switch. If they just listened to Sony and required it the entire time, they wouldn't get into this situation.

So yes, they should give refunds.