this post was submitted on 08 May 2024
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Technology

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[–] crusty@lemmy.dbzer0.com 37 points 6 months ago (1 children)

As someone working in end-user technical support this is gonna suck

[–] taanegl@beehaw.org 15 points 6 months ago* (last edited 6 months ago) (1 children)

"But I have unplugged it... yes, several times... I'll try again... oh, it works now... now to my real problem, Windows now asks me for a 64 character code..."

[–] MrSoup@lemmy.zip 4 points 6 months ago* (last edited 6 months ago) (2 children)

Been there, done that. I don't remember where I retrieved that code, but somehow I managed to do that. Maybe it was on Microsoft site loggin in with his credentials.

[–] umbrella@lemmy.ml 7 points 6 months ago (2 children)

wow, encryption is much less meaningul when microsoft uploads the keys.....

[–] antler@feddit.rocks 2 points 6 months ago

Still a positive in my eyes. Somebody gets their computer stolen, or sells a computer not knowing that files can be read/recovered from the hard drive, and they're protected. Unless you're thinking you're gonna get raided by the government or something it fits most use cases while still letting people who forget their password recover it.

[–] MrSoup@lemmy.zip 2 points 6 months ago

It does makes sense if they encrypt your drive without telling you.

[–] ReversalHatchery@beehaw.org 5 points 6 months ago (1 children)

Hopefully it's not news to them that they have some kind of Microsoft account, let alone know the credentials to it.

[–] MrSoup@lemmy.zip 3 points 6 months ago* (last edited 6 months ago)

Funny you say that, because that was the case. If I'm not wrong he logged into his work account, which used just once on his personal laptop and MS Windows decided to encrypt the drive and connect it to that account. Funny stuff.