this post was submitted on 27 May 2024
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You can make this argument for literally every business, though. Which business does not have a single pool of resources and multiple clients to consume them?
To me it seems a really arbitrary argument. Insurance companies estimate a risk, and if their chance to pay is almost certain, then for them there is no point in insuring you, they lose for sure so they refuse you.
DDoS protection services don't pay if their customers get DDoS. Cloudflare doesn't need to go and deploy more network appliances every time a customer gets DDoS'd, nor they need to hire additional engineers to implement features. They have done this already and if they do it's a company-wide investment, not a per-client investment.
The majority of factories. They get an order in and produce the product until that order is fulfilled. They don't have to be running 24/7, it is just that that is the most profitable.
But if you stick to your "analogy", a factory also chooses who their customers are. And if some are too demanding, they just drop them. Like the casinos.
OK, sorry. Digital services businesses.
Also, once factories have machines etc., they might prioritize one customer over another, but I doubt they decide a customer is not profitable. In fact, digital businesses don't have by design the problems posed by the physical world, and this is especially true in b2c businesses...