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this post was submitted on 12 Aug 2023
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Technology
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This is the best summary I could come up with:
Were you hoping Canon might be held accountable for its all-in-one printers that mysteriously can’t scan when they’re low on ink, forcing you to buy more?
I just checked, and a judge already dismissed David Leacraft’s lawsuit in November, without Canon ever being forced to show what happens when you try to scan without a full ink cartridge.
Here’s the good news: HP, an even larger and more shameless manufacturer of printers, is still possibly facing down a class-action suit for the same practice.
Interestingly, neither Canon nor HP spent any time trying to argue their printers do scan when they’re low on ink in the lawsuit responses I’ve read.
But when I went back now to check the same product page, it now reads differently: HP no longer claims this printer can scan “whenever” you want it to.
Now, we wait to see whether the case can clear the bars needed to potentially become a big class-action trial, or whether it similarly settles like Canon, or any number of other outcomes.
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