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this post was submitted on 11 Jun 2024
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Asklemmy
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I work in tech support. An error I haven't seen doesn't exist. So yes, I'm going to re-trace the trouble-shooting steps with you.
90% of the people who call in haven't done it, but claim they did. Because they think I have a magic tech wand that can find and fix all problems, and that I just make them go through the motions because I'm lazy.