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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
(www.nngroup.com)
This is a most excellent place for technology news and articles.
I started noticing this 10 years ago. To me, this isn't some new phenomenon. However, it feels even worse now than it did back then.
The number one thing that makes me go JackieChanWTF.jpg is when people don't even know how to navigate through directories.
It's like a vicious cycle:
AI is going to make it so much worse. You'll soon be in the top 5% if you have a keyboard app installed on your phone.
...Those won't go away, right? People aren't going to start talking on the bus for their phones to auto-type the text messages they want to send through chat, right...?
Yeah that's fair.. Bad example :p