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Apple TV remote keeps needing to be reset (lemmy.radio)

submitted 2 months ago by vk6flab@lemmy.radio to c/apple_enthusiast@lemmy.world

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My search has been without results.

My "new" model remote with a Siri button keeps needing to be reset to control my infrared amplifier. Press and hold the Volume Down and TV button works, but it's annoying when you want to change the volume whilst watching something and it doesn't respond.

Firmware version is 0x83.

Anyone got any ideas what might be causing this?

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[–] bananaa@lemmy.world 4 points 2 months ago (1 children)

I’ve had this issue ever since I got one of the latest model a year ago. Need to reset it like once a month.

A factory reset didn’t fix it :/

And I have another Apple TV 4K which is one generation old that’s never had the problem.

[–] vk6flab@lemmy.radio 1 points 2 months ago

That's interesting.

The Apple TV is the First generation 4K model with 64 GB (Model: A1842)

Source: https://support.apple.com/en-us/101605

We bought the new remote because we thought we could use two remotes simultaneously, which turned out to be poor documentation.