this post was submitted on 24 Jun 2024
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  • Microsoft removes guide on converting Microsoft accounts to Local, pushing for Microsoft sign-ins.
  • Instructions once available, now missing - likely due to company's preference for Microsoft accounts.
  • People may resist switching to Microsoft accounts for privacy reasons, despite company's stance.
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[–] Rivalarrival 2 points 4 months ago

Well, yeah. I mean, help desk deals with users at their moment of peak incompetence. If 1 in 20 users can't figure out that "Office" is now "Libre office", help desk is going to be swamped.

The solution is to merge help desk and HR, so that something productive can be done about PEBCAK issues.