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Is there something wrong my AC? It’s a 1 year old unit and it can’t seem to keep up. For reference it is a high of 92 F today
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this post was submitted on 13 Aug 2023
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You can’t “run the heat pump and a/c at the same time” because it’s a single unit. There’s a valve that slides when powered to switch the hot side with the cold side. That’s literally the only difference between a/c and a heat pump.
You are correct, but they probably have backup electric heat. Heat strips were being engaged along with a/c.