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Major IT outage affecting banks, airlines, media outlets across the world (www.abc.net.au)

submitted 4 months ago* (last edited 4 months ago) by rxxrc@lemmy.ml to c/technology@lemmy.world

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All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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[–] theluckyone@lemmy.world 5 points 4 months ago

Servers weren't much of a problem, they're mostly virtual and could be just restored from a backup. The several hundred workstations were a problem. They needed a physical touch. All are encrypted with BitLocker, requiring passkeys stored in AD. Over half are laptops. Most of those don't have wired ethernet ports, and an account with local admin rights hasn't logged in since the day they were imaged. Throw in a proper LAPS config, where randomly generated passwords of three dozen characters in length are also stored in AD...

... Yeah, today was a bad day.