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I'm well aware that it's not a complicated fix, I'm more than capable of doing it. Being a guy on an understaffed IT team in an office of hundreds right now sounds fucking miserable.
Not really. It's a ton of overtime, the problem is not my fault, and no one can yell at me for taking too long because there's no way to get it done faster.
If you want to talk about a giant pain in the ass look at what happens when a malicious virus runs rampant in an office. Then you have to clean each computer individually, sometimes having to wipe and reload whole machines. Which can take fucking hours because you have to update each computer after you do the wipe and reload. Even if you're working from images there's going to be at least a half a dozen updates if not more waiting to be redownloaded and reinstalled. And company bosses tend not to think it takes all that long to do that and therefore blame you for the delay in getting everyone up and running. So I'd rather them be mad at somebody else for the extreme downtime, like Crowdstrike.