this post was submitted on 26 Jul 2024
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And worse on the coffee one, they found McDonald's kept it boiling hot so patrons would drink less of it in the store waiting for it to cool and they'd leave before getting a refill. In short, McDonald's made it uncomfortably hot to save money.
Not only that, but McDonald's had been warned previously that the temperature they kept it at was literally dangerous and could cause burns instantly. They chose to keep it there intentionally, ignoring the safety issue they were already told could happen.
That and it stays fresh longer when kept near boiling so they didn't have to brew as often.