this post was submitted on 27 Jul 2023
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Technology

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[–] fluxion@lemmy.world 23 points 1 year ago

"Inside the Nevada team’s office, some employees celebrated canceling service appointments by putting their phones on mute and striking a metal xylophone, triggering applause from coworkers who sometimes stood on desks. The team often closed hundreds of cases a week and staffers were tracked on their average number of diverted appointments per day."

No words.

[–] Hominine@lemonine.hominine.xyz 16 points 1 year ago

The automaker last year became so inundated with driving-range complaints that it created a special team to cancel owners’ service appointments.

Wow and in Reuters. What an embarrassment of a company to do business with.

[–] SmarfDurden@lemmy.world 11 points 1 year ago

Mods decided Tesla has nothing to do with technology. Has to go to the megathread no one looks at