this post was submitted on 16 Jul 2024
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a11y (digital accessibility)

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This case study explores how a team made a character counter more accessible for The UK Government. The character counter announced the number of characters too frequently. This could be distracting for a person using screen reading software trying to enter a response. The team broke down the roles of the character counter and created multiple accessible components. It now only announces the number of characters when it is relevant and unintrusive.

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