this post was submitted on 24 Oct 2024
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/Karcossa on 2024-10-24 13:35:10+00:00.


I was at the drive through of a coffee place in Canada that is named after a hockey player (who is far more famous for his donuts). I pulled up to the speaker and started to order my drink, donut and the pack of hockey cards that I seem to be addicted to buying.

“Could I have an XL tea with two milk,” I started my order, already wondering what card I’ll pull.

“Drive up.”

Now I knew, logically, the person on the other end was being impatient, and had assumed I only wanted a drink. But I’m tired of the phrase “sorry, I’m not done with my order yet,” so I drove up.

The cashier told me my total and handed me the debit machine and was surprised when I said that I also wanted cards and a donut. I think the kicker was when I said “I assumed he couldn’t hear me so told me to drive up and finish my order.”

It was a minor inconvenience for them, and didn’t add more than half a minute to the wait behind me. I’m sure they won’t learn anything from this, either.

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