Recently someone contacted me about a comment that the threativore erroneously removed as a false positive. While we restored that comment, it occured to me that the process in which an automated bot like this can be corrected is too unwieldly.
So I spent the last week trying to streamline the process in which someone can inform the mods that threativore made a mistake, and likewise allow the mods to recover that mistake, or reply to that person on why the decision stands, anonymously.
Now every time threativore removes something, it will also provide a string with which you can PM the bot, which will open an appeal request for that removal
The reasoning you send along will get forwarded to the mods who have the choice then to restore it, or reject the appeal (and inform you why). Also, not only the person who was affected can request this, anyone who sees an erroneous filtering action from threativore can open an appeal for it.
I hope to expand this functionality in the future to also allow for appeals for other actions such as bans, and to potentially allow threativore admins to take ad-hoc actions via threativore directly as well.
Important Note: If you were running a previous version of threativore, you'll need to do a manual adjustment of your DB before you upgrade (because I don't know how to automate this). The instructions are here
let me know how appeals work out for you and what you think of this new feature.