Linux

Just FYI. My family has used linux for 25 years on many systems and we do not have stability issues. We use mostly Ubuntu or Debian.

Have no idea why your having issues. Could distro or hardware related. Also are you sure your storage media is good.

Like @wildbus8979@sh.itjust.works just said, run memory test.

What hw do you have in that laptop?

something went wrong, but we're not sure what it is.

Check the system journal with

sudo journalctl -e

Do your issues appear on a fresh install? At my admittedly limited level of expertise, I'd probably start from there. If a clean install works properly, then something that's happening later is messing it up. You'd have to keep track of changes you make to your system and check for issues as you go.

If a clean install is borked from the get-go, maybe try different distros. Since Framework supports Fedora, I'm surprised that anything would go wrong.

I don't know if Framework offers any support or warranty, but you could check with them too.

I use Zorin OS 17 (based on ubuntu) on a desktop AMD based system and a framework laptop 16 for about a year now and even before that used an older version of Zorin OS for about 4 years on a shitty lenovo laptop and never had any stability problems. Even the lenovo still runs reliably.

The only problem I've had on the desktop is that the linux driver for an ntfs formatted drive constantly corrupted my data on that drive to the point where some of the data got lost. All other drives are formatted with ext4 and work without any problems. Maybe your problems could be similar?

If you want to try a distro that can just work for you, instead of reading about it, do this:

• Aurora if you don't do gaming.
• Bazzite if you play games.

They are both from the Universal Blue family of distros which are based on Fedora Silverblue.

They are all immutable and atomic. They won't break. They will be more stable than windows. It will be easy. And it will come with batteries included.

Also, if you do gaming and are also a developer, there's bazzite-dx which will be releasing soon.

If you're on the 24.04 LTS release it might be worth upgrading to 24.10, as it has a lot of bug fixes and improvements from upstream, especially if you have a recent Framework board. Although it isn't your preferred option to change distros, it may be worth giving openSUSE Tumbleweed at least a test drive to see if it's an issue with your laptop or just an Ubuntu issue, as I have had Ubuntu have issues even on fully certified laptops, and openSUSE has been pretty plug and play for me on a secondary machine even with its faster update cycle. Might be worth checking your hardware too, as random hitches and reboots could indicate that you might need to reseat RAM or that the CPU/GPU is for whatever reason unstable.

Since you say the thing is working fine on Windows, there's almost certainly a bug or several. I'd say probably a driver in the kernel, but could be something else. Changing distro or kernel version does sometimes help with that sort of thing, mainly because another distro may have newer or older kernels and other software, and bugs get both introduced and fixed every release.

Freezing issues can have lots reasons, including buggy apps, RAM exhaustion due to memory leaks, bugs in the graphics drivers or graphics stack more generally, various blocking I/O things taking unexpectedly long due to network issues or faulty hardware or drivers.

If you want a chance to figure this out, you probably need to run things in the terminal, like installing software updates through the apt and snap (?) cli utilities. GUIs are notoriously shit at reporting unexpected errors, whereas all sorts of programs (including GUI apps if you start them in a terminal) do regularly print warnings and error messages to stderr, which will show up in a terminal. This is because it's easy for the programmers to do that with just single printf() (etc.) line.

For driver issues, looking at the kernel logs can sometimes show interesting things as well. I will say that, when looking at logs or terminal output, there often are warnings that are completely unrelated and/or harmless, and that's not necessarily obvious to the user.

If this is a software issue, framework imho shouldn't advertise their stuff being able to run Ubuntu if they cannot stay on top of issues that are happening in this configuration.