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Rules
0. Keep it legal
"This is the place where I think people need to see beyond the specs, and actually go and look beyond the capabilities, and listen to trusted people like you who have actually used the systems,"
This is a terrible thing to do. Spec means more then some persons word. Apple basically telling you to blindly trust other apple people
The stupid thing is that they could change nothing about the laptop including the price and add almost nothing to the BOM cost to add 8gb more of RAM, still make a staggering profit and avoid this criticism altogether.
Just make the base model have 16gb ram. They could probably mark it up $150 too and nobody would bat an eye. It's already too expensive, just don't sell a stupid option.
It's like a base model Cadillac only having 3 seats. Yeah maybe a lot of people can get by with it but it's a Cadillac! Why is something inferior like that even an option?
I have an 8GB Mac M2, and if you use Office, you're fucked.
Maybe in the context of browser for everything, but try doing actual work and that memory is right out