You do the work for the company and pay them! Fuck self-checkout!!
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I very specifically wait in line to make an actual employee scan my items and bag them. I will go out of my way to make the corporation pay someone to do the job rather than pass the labor on to me the customer. They sure as hell aren't passing on any savings to me, so they can pay a human to check me out.
Realize that many elite schools are pay to win and these business failures make sense.
This is probably a difference between countries, but personally I love it here in the Netherlands. I go to the store after work multiple times a week and I have yet to encounter a queue or problem that stalled me longer than 1-2 minutes. Usually I can just directly walk to a self-checkout machine, check out my stuff, pay by holding my debit card (or phone) against the payment terminal, and be on my way. I like it way more than the old way of doing things, because I now have time to properly pack my bag and I don't have to talk to anyone. It's also way more space efficient. There's even the option to take a scanner with you so you can scan while shopping, though I have yet to try that.
I'm not using it only because the two retailers in the country don't need to have my credit card info and/or phone number.