this post was submitted on 11 Feb 2024
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I find myself writing many pieces of documentation, justifications, emails, and notes. I'm just wondering what other people's experience is with writing in a professional setting.

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[–] slazer2au@lemmy.world 3 points 8 months ago (1 children)

As much as I can. Working for an MSP and every customer has their own way of wanting things done plus each vendor has their own way of doing things.

So for every process I have a generic page which links to each customers more specific instructions.

[–] Shivering6658@midwest.social 2 points 8 months ago (1 children)

Do you share your documentation with coworkers?

[–] slazer2au@lemmy.world 2 points 8 months ago

We run confluence so yes.

[–] flathead@lemm.ee 3 points 8 months ago* (last edited 8 months ago)

Hardly ever...

Alas! The backups failed, so now

The system's down, the password's wrong

And all the mounts are also hung

It used to work - I don't know how