this post was submitted on 30 Jun 2023
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Meta (lemm.ee)

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Hey lemmings!

I wanted to share a quick update about our recent performance issues and how I have addressed them.

The last 24h have been a bit rough for lemm.ee.

Last night, I spent some time debugging federation issues with lemmy.world. We managed to significantly improve the situation - lemmy.world content is now reaching lemm.ee with a very high success rate - but this has had the effect of increasing incoming federation traffic on our servers significantly.

Additionally, we have been seeing steadily increasing normal user traffic over the past week, which is awesome from a community standpoint, but of course means that our servers have to do more work to keep up with all the new people.

To top things off, today there appeared a badly configured instance in the network, which was effectively launching a DoS attack against lemm.ee for several hours. Most likely it was unintentional, but unfortunately the end result was a sudden increase in our server load.

All these factors combined resulted in a really bad experience for most lemm.ee users today. Page load times have consistently been spiking into as much as 10 seconds or more for the whole day:

In fact, a lot of page loads just timed out with errors.

Fortunately, it seems I have managed to clear up the problems!

I have put a bunch of mitigations in place, and after monitoring the situation for the past hour, it seems that our performance issues have been resolved for now. So hopefully, you can enjoy browsing lemm.ee again without it feeling like torture!

Here are specific steps I took:

  • I have doubled the hardware resources for our backend servers and database.
  • I purchased a Cloudflare pro subscription for lemm.ee for 1 year. This took out a considerable chunk of my budget for lemm.ee, but in return it will allow me to analyze and optimize our cache usage to a far greater extent. I am already seeing vastly reduced load times for cacheable content (try opening https://lemm.ee a few times in a row as a logged out user - it should be blazing fast now!)
  • I have configured a rate limiter which will prevent future DoS from the specific method that was used against us today.

Of course, all of the above is costly. Luckily, lemm.ee users have been very generous with donations in the month of June, and in fact a significant amount of donors have opted for monthly recurring contributions. This all gives me the confidence to increase our spending for now, and I am currently expecting to NOT increase my personal planned contribution of 150€/month, as the increased costs so far are entirely being covered by donations!

Let me take this opportunity to thank the sponsors who made the upgrades possible! All lemm.ee users are now enjoying better performance thanks to you, I could not have done it without you awesome people.

On a final note, I just want to say that I hope a lot of these issues can be solved by optimizations in Lemmy software itself in the future. I have been personally contributing several optimizations to the Lemmy codebase, and I know many others are focused on optimizations as well. Just throwing extra resources at the problem will probably not be a sustainable solution for very long πŸ˜…. But I am optimistic that we are moving in the right direction with the software changes, and we'll be enjoying reduced resource needs before long.

That's all I wanted to share today, I wish you all a great weekend!

(page 2) 39 comments
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[–] sloonark@lemm.ee 1 points 1 year ago (2 children)

I've just joined up to lemme.ee and subscribed to a community on another instance. I can see the posts in that community, but they all show up with zero comments. If I view the community on the web, there are several comments there. Is this a bug?

The community is !nrl@aussie.zone

[–] truckkun@lemm.ee 1 points 1 year ago

It is a federation thing. Newly federated communities don't load comments with their initial import. You'll start to see comments as you go.

[–] thegiddystitcher@lemm.ee 1 points 1 year ago

Just to add to the other reply, if there's an old comment chain you really want to reply to you can grab the URL of the last comment, search for it through your home instance and that'll force an index of the comment you searched for plus any parents.

[–] Asemundus@lemm.ee 1 points 1 year ago

Thank you for your work!

[–] rm_dash_r_star@lemm.ee 1 points 1 year ago

Yeah the slowdown was a bit rough, been browsing off and on all day today. Thanks for fixing that. Seems to be working a lot better now. That's a bummer you had to increase expenses though.

[–] LittleAxe@lemm.ee 1 points 1 year ago

Thank you very much. I've been made to feel very welcome and have joined on of the many support groups, that his helping me remove typing r/ from my muscle memory. Have a great weekend.

[–] SpacemanSpiff@lemm.ee 1 points 1 year ago

You're doing a great job! Keep up the good work!

[–] pascal@lemm.ee 1 points 1 year ago (1 children)

To this day I have still lots of "subscribe pending" in my communities options page, especially from lemmy.ml and lemmy.world

Should I try to cancel them and redo or just wait?

https://imgur.com/a/rJEH1Di

(I cannot upload images anymore, I get a JSON error now)

[–] sunaurus@lemm.ee 1 points 1 year ago

You should be able to cancel and retry lemmy.world - there's a high chance those will go through now.

With lemmy.ml, there's a much lower chance, better to wait until they upgrade to 0.18.1.

[–] xavier666@lemm.ee 1 points 1 year ago (1 children)

How much of the slowdown was caused by the bad instance VS the limitations of the previous hardware?

[–] sunaurus@lemm.ee 1 points 1 year ago

The DoS was responsible for about 10-20% increased load on our system - it wasn't the root cause of the slowdowns, it was more like a nice cherry on top of the cake πŸ˜… The bigger issue is the constantly increasing federation load.

[–] MrEUser@lemmy.ninja 1 points 1 year ago (1 children)

I don’t mean to grossly oversimplify… But does this mean it’s time to upgrade to 0.18.1?

[–] sunaurus@lemm.ee 1 points 1 year ago

Generally I would recommend against running RC builds. I was willing to take the risk in this case for lemm.ee, because:

  • I feel comfortable with debugging and fixing issues in code as they crop up
  • I have been working myself on stabilizing 0.18.1 and am pretty well aware of its current state
  • The set of problems in 0.18.1-rc4 is a bit better than the different set of problems we had with 0.17.4 πŸ˜…

At the end of the day, you have to acknowledge the risks and see if they're worth it for you.

[–] FrancisFeliz@lemm.ee 1 points 1 year ago

You are a freaking hero!

[–] FrancisFeliz@lemm.ee 1 points 1 year ago (1 children)

How can I donate? I want to help!

[–] igetzerobread@lemm.ee 1 points 1 year ago

This server is BLAAAAZING fast i love you

[–] nanometer@lemm.ee 1 points 1 year ago

Amazing job guys!

[–] FarLine99@lemm.ee 1 points 1 year ago

Awesome instance. Really fast speed (compared to sh.itjust.works), there is no blocked instances/communities. Kudos❀️

[–] Fruitgrinder@lemm.ee 1 points 1 year ago

Love the instance and all your transparency! Keep up the good work. Heading over to the donation link now! I'm so stoked to be off of reddit for good.

[–] RoundSparrow@lemm.ee 1 points 1 year ago* (last edited 1 year ago)

FYI: I've been unable to reply to direct messages

"Save" just spins forever, doesn't show in sent messages.

[–] intensely_human@lemm.ee 1 points 1 year ago (1 children)

Thank you for operating this instance!

I hope you are tracking some dollar amount for your time as well. Even if you’re not actually taking any pay it would be good to have a sense of labor as a component of a thing’s upkeep cost.

[–] sunaurus@lemm.ee 1 points 1 year ago* (last edited 1 year ago)

Thanks for the kind words! To be honest, I'm not tracking my time, as I'm not expecting to break even at all anyway, even before starting to account for the time I've spent πŸ˜„

[–] cuantar@lemm.ee 1 points 1 year ago

I joined this instance after reading this post. My inclination is to operate my own instance; but it seems best to wait until some of the dust settles and some of the bugs get discovered and fixed, first. The admins here seem capable of doing just that, while providing a stable platform.

[–] RoundSparrow@lemm.ee 1 points 1 year ago

Beehaw upgraded too. Lemmy.ml seems to be delivering none of the messages for past few hours, it is erroring constantly for a local user.

[–] choquel@lemm.ee 1 points 1 year ago

thank you king

[–] Apollo_Refugee@lemm.ee 1 points 1 year ago (1 children)

I would like to see a create a sub for dummies video or post. I followed the link to create a sub, and I’m a dummy. I don’t get it. Once subs can be created easily, this community will grow much faster now that Apollo is gone. RIP

EAT my chode spez

[–] thegiddystitcher@lemm.ee 1 points 1 year ago

I've not created any communities myself, but looking at the form it seems pretty straightforward. Is there a particular field that could be better explained, or are you getting some sort of error?

[–] Spewpid@lemm.ee 1 points 1 year ago (1 children)

Thank you for using your time and resources to create this space! Reading updates on server performance in main, gives me a tingly homey feeling I haven't felt in a loooong time

[–] jackattackson@lemm.ee 1 points 1 year ago

here's to everlasting lemmy.ee tingles 🍻

[–] jinarched@lemm.ee 1 points 1 year ago

Once again, thank you for making this small pleasant corner of the Internet possible!

[–] fmstrat@lemmy.nowsci.com 1 points 1 year ago (1 children)

What was the actual issue with lemmy.world? And how was that particular item solved?

[–] sunaurus@lemm.ee 1 points 1 year ago

Hey, you can check this post for more context: https://lemm.ee/post/493966

[–] iraq_lobster@lemm.ee 0 points 1 year ago (1 children)

roll ads, dont hesitate. u have my blessing.

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