This is the best summary I could come up with:
However, on Tuesday, Google emailed Pixel Pass customers to say: “We are writing to you to inform you that starting today, we are no longer offering new Pixel Pass subscriptions or renewals.”
They’re not losing out on special paid-for privileges (the fee covered the cost of the phone and a discounted rate for the bundled services over its two-year timeframe).
Still, disappointed customers in the Google Pixel subreddit mention things like losing a grandfathered-in lower rate from Google Play Music to join the Play Pass and losing access to bundled services they’d enjoyed as a part of the package.
The advertised “regular device upgrades” will never happen for anyone as part of Pixel Pass, even customers who battled Google’s servers to order a Pixel 6 the moment they became available (it’s me; I’m one of those people) because there’s still more than a month to go before the very first customers in would cross the two-year mark and be eligible to upgrade.
It’s not surprising that Google added Pixel Pass to its ever-growing graveyard of canceled products and services, but the timing of the news is incredible.
A $100 credit isn’t exactly nothing, but it still stings since it’s only accessible by signing up for another go-round with the company that ran 22 months off the two-year clock before suddenly altering the deal.
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