crowsby

joined 1 year ago
[–] crowsby@kbin.social 13 points 1 year ago

they were banned for not allowing LGBTQ+ content on their community.

This is false. They were banned for maintaining a policy which denies that LGBTQ+ people have a right to exist as they are.

Also, you were totally allowed to make anti-LGBTQ+ content. You were only prohibited from making anything pro- because let me tell you, if you've ever tried to get glitter out of an echo chamber, it is a total hassle.

Rule #8: This community does not affirm practiced LGBTQ+ lifestyles, with the exception of the ace/aroace (asexual/aromatic-asexual) lifestyle in certain contexts. However, abuse towards members of the LGBTQ+ community will not be tolerated. Pro-LGBTQ+ content is not allowed; however, sincere questions and discourse about LGTBQ+issues are permitted.

[–] crowsby@kbin.social 1 points 1 year ago

This is one of the things that I'm struggling with right now as well. My reddit experience was heavily curated in favor of smaller subreddits, to the almost complete exclusion of top subreddits. The thing is, since Lemmy is so new, it hasn't had the opportunity to build up a diverse array of specialized communities the same way. So basically right now all we have are mainly versions of the "big" Reddit communities, along with ones that decided to emigrate here from Reddit.

But it turns out, content from "big" communities is often the same low-effort, lowest-common denominator stuff regardless which platform is hosting it. Memes, clickbait, and ragebait permeate the top results, because well shucks, that's what people want to see and engage with, apparently.

I'm hopeful that if/when Lemmy continues to grow, that it'll become home to more active specialized communities. In the meanwhile, I've been trying to improve the experience as much as possible by A) trying to subscribe to more communities and B) slamming that block community button like I'm playing Hungry Hungry Hippos.

[–] crowsby@kbin.social 8 points 1 year ago

This shit just feels like more work.

What if they miss their standup? Are the admins going to assign moderators tasks in Jira next? What if they don't agree on the story points, should the moderators still consider themselves committed to the work this sprint?

Also, how much will the feedback from these conversations weigh in on the moderators' quarterly performance reviews?

[–] crowsby@kbin.social 60 points 1 year ago

Spam bots pursuing an audience shouldn't be a surprising thing. Even glorious fediverse valhalla is battling with them.

The difference between the Threads & Twitter situations is that I'm inclined to extend a lot more leeway to an engineering team that's less than two weeks into a new platform, versus one that's been around nearly two decades and is suddenly dealing with issues because the owner decided to haphazardly fire the teams responsible for maintaining those areas.

[–] crowsby@kbin.social 21 points 1 year ago (1 children)

I can't see how the combination of:

  • Bot detection network shutting down
  • Upvotes being financially incentivized with real money
  • Readily-accessible large language models

Can lead to anything other than Reddit becoming increasingly flooded with botted content. Like you mentioned, it won't happen overnight, but it does seem inevitable.

[–] crowsby@kbin.social 15 points 1 year ago* (last edited 1 year ago) (1 children)

Conceivably you could open source the algorithm, or even better, have a variety of algorithms to choose from with custom parameters.

In a similar vein, I'm not sure if anyone remembers Slacker Radio, but it was a competitor to Pandora/Spotify/etc. It had its drawbacks (hence why it isn't around anymore), but I absolutely loved the amount of control you had when building custom stations. You'd first seed a custom station with a bunch of musicians you like, and then there were a number of parameters which allowed you to fine-tune the algorithm to a remarkable extent, well beyond what today's music apps offer.

I'd love to get to a place where we have options other than just saying "welp the algorithm" and just giving up, I think that the ability to customize one's algos would be a killer feature that the fediverse can offer which the major platforms generally won't.

[–] crowsby@kbin.social 21 points 1 year ago* (last edited 1 year ago)

I work in data analysis and reporting on various feedback systems is part of my regular role. Every company's data culture is different, so you can't simply say "X is the reason why they're doing this". It could be:

  • Maybe they are incorporating the data into agent/product reviews.
  • Maybe they are trying to guide product & feature development on a quantitative basis
  • Maybe at one point a product manager wanted to be "data-driven", so a feedback system was set up, but now it's basically ignored now that they haven't been with the company for over a year and nobody wants to take ownership of it. But it's more effort to remove than just leave in place.
  • Maybe it's used when we want to highlight our successes, and ignored when we want to downplay results we don't like

What I've found is that there are a lot of confounding factors. For example, I work for a job board, and most people use the Overall Satisfaction category as more of a general measurement of how their job search is going, or whether or not they got the interview, rather than an assessment of how well our platform serves that purpose. And it's usually going very shittily because job searching is a generally shitty process even when everything is going "right".

[–] crowsby@kbin.social 82 points 1 year ago* (last edited 1 year ago)
  • Time to first response
  • Resolution time
  • Customer support costs

It's key to note that customer satisfaction with response is not among the metrics the CEO is highlighting. It seems that the role of customer support is increasingly to frustrate customers away from pursuing issues, rather than reaching a mutually-satisfying resolution. I consider most customer support chatbots as a tactic towards that: they're not going to offer any significant assistance and exist simply to waste my time, so of course the imaginary "time to resolution" is going to be minimal. If they're going to make it a hassle then I'll just open up a credit card dispute.

[–] crowsby@kbin.social 3 points 1 year ago* (last edited 1 year ago)

You can block communities and magazines that focus on it, which should get rid of the lion's share of Reddit-related content. It's been a bit disappointing to see so much low-effort, choir-preaching memes and content flood in. Hopefully the Fediverse can progress to a place where the primary activities extend beyond discussing the Fediverse & Reddit.

[–] crowsby@kbin.social 32 points 1 year ago (2 children)

The main thing for me would be the plethora of high-quality apps already available for Lemmy, not even a month out from the start of the Reddit APIcalypse.

That being said, I think kbin looks infinitely better in either mobile or desktop browsers, making the need for an app less urgent. I don't even think there's an app available for kbin right now, at least for Android.

[–] crowsby@kbin.social 7 points 1 year ago (2 children)

Tildes, for what it's worth, is not intended to be a replacement for Reddit. Its creator/admin is trying to purposefully cultivate a very different culture than what you might find on Reddit or Reddit replacements like lemmy/kbin/squabbles/discuit/etc. From their Philosophy page:

High-quality content and discussions
Tildes prioritizes quality content and discussion through its mechanics, design, and organization. Fixation on growth and related metrics results in other sites having a bias towards high-appeal, low-depth content like funny images, gifs, and memes. The priority on Tildes is to cultivate high-quality communities, which are far easier to build when they don't have to fight an uphill battle against the platform itself.

Limited tolerance, especially for assholes
Tildes will not be a victim of the paradox of tolerance; my philosophy is closer to "if your website's full of assholes, it's your fault".

This is a difficult topic, so I want to try to be clear about where on the spectrum Tildes is trying to land. I'm never going to refer to the site as a "safe space" or ban anyone just for occasionally acting like a jerk in an argument—I'd probably have to ban myself fairly quickly. However, it will also never be described as anything like "an absolute free speech site".

Personally as an old, I love it. The whole vibe promotes longer, better thought out replies, as opposed to the modern internet where people are more often looking to do quick hit n' run posts with popular sentiments for easy internet points. I also love the proactive removal of problem posters. Some people are just looking to stir up trouble wherever they go, but don't fall under a specific rule that might get their account axed. Tildes isn't afraid to uninvite problematic assholes.

If its culture is something that resonates with you, feel free to hit me up for an invite while I have some.

[–] crowsby@kbin.social 4 points 1 year ago (1 children)
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