this post was submitted on 15 Aug 2024
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You can buy replacement parts
Don't complain that you can't get replacement parts if you're not ready to pay the price to buy from a manufacturer that will invest to produce the extra parts necessary to offer the service instead of manufacturing just what is necessary to assemble new products.
Offering replacement parts means manufacturing them and storing them, potentially for years, there's a cost to that and that cost is paid when you purchase the product. Cars would be much cheaper if manufacturers didn't have to make replacement parts as well!
I checked the official German store and they did not offer any replacement parts there, or at least I could not find any.
Also, modularity is not that much more expensive to the point where you have to pay thousands of bucks for a chair. That's a bullshit argument. Every single office chair is assembled at home, even the cheapest ones. The manufacturer not offering the same parts separately is simply a marketing strategy so that you have to buy a whole fucking chair again.
The extra parts still need to be built and stored in order to offer them, that's a huge increase in cost because it makes the difference between manufacturing and shipping and manufacturing, storing and shipping. Storage space ain't free buddy.
It's just a small shift in storage / management. Those parts are already stored separately before they get packaged into a box with all the other parts. This does not warrant a few hundred bucks, let alone a 1000-2000 bucks uptick. Please stop with those bullshit arguments.
They're stored to ship complete products, if you take a seat from storage for repairs then you're stuck with the rest of the chair without a seat.
Herman Miller also makes premium chairs so that explains why it's so much more expensive, but I'm sure you can find brands with parts available that are cheaper, just not as cheap as whatever you're buying now and there's a good reason for that.