this post was submitted on 02 Oct 2024
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Read this if you own a Juicebox EV charger (arstechnica.com)
submitted 1 day ago by shoulderoforion@fedia.io to c/technology@lemmy.world
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The company that owns Juicebox is quitting the US market and removing all its apps and software updates.

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[–] helpImTrappedOnline@lemmy.world 12 points 1 day ago* (last edited 1 day ago)

So there will be at least a partial refund right? Of course not.

This is like selling someone a birthday cake and after they have a few slices you scrape of the remaining frosting and suck out the moisture.

IMO juicebox should be responsible for 25-50% refunds for taking away the web features, depending on how much more it cost than similar products without the features. The charger it self still work, so I don't think a 100% refund should be required.

Alternatively, they can (preferably) release the software under an open source license or sell the service to another company who is forced to match whatever the subscription cost is for at least 7 years.

Edit: I just read a comment on the article, I take back what I said, 100% refund + plus cost for an elecrrition to rip this shit out peoples homes.

your charger can potentially deliver more power than the branch circuit to which it is attached (i.e. if you have a 48 amp charger on a 40 amp circuit) you need to use the software to derate the charger so that it limits charging to an amount valid for your circuit.

That should not be a software switch...