this post was submitted on 08 Jun 2023
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Lemmy Support

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Support / questions about Lemmy.

Matrix Space: #lemmy-space

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Any good resources/Discord servers (to discuss with other devs) for troubleshooting user login/email verification issues?

I have a self-hosted instance and was able to make the admin user, but when trying to create a new test user, the user does not get the verification email.

I assume its related to this issue because I see the same issue but on login rather than sign up: https://github.com/LemmyNet/lemmy-ui/issues/1080

I am able to create the new user but get no email verification and then when I try to login the login button gets stuck with the spinner. No frontend console logs so I assume something is dying server-side and not bubbling the error.

Really just looking for some guidance/links to docs on how I can access logs to troubleshoot server-side errors (and my gut tells me maybe an email issue but I am a novice in this space so not sure).

Any help is appreciated.

Thank you.

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[–] worldcitizen101@sopuli.xyz 1 points 1 year ago

I'm also working on this - thanks to this tip, I found that Hetzner also blocks port 25 by default. Apparently you can have it unblocked by going to the network tab -- but it's greyed out until you've paid them something.