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ISPs say their “excellent customer service” is why users don’t switch providers (arstechnica.com)

submitted 14 hours ago by Viking_Hippie@lemmy.world to c/nottheonion@lemmy.world

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cross-posted from: https://lemmy.world/post/22488573

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[–] Vertelleus@sh.itjust.works 13 points 9 hours ago (1 children)

Where I live I have only one real option, the cable company, unless I want 10 mbps DSL or satellite with high ping and data limits.

[–] HeyThisIsntTheYMCA@lemmy.world 3 points 5 hours ago (1 children)

we live two blocks outside the area we can get fiber internet and i'm not bitter about that at all.

[–] stringere@sh.itjust.works 4 points 5 hours ago (1 children)

Make a friend two blocks over and set up a mesh network to your home! The bandwidth you would siphon would probably go completely unnoticed.

[–] HeyThisIsntTheYMCA@lemmy.world 3 points 5 hours ago* (last edited 5 hours ago)

my friends three blocks over are still on DSL. they don't even have wifi. if they haven't gotten fiber yet, no amount of bribery or pleading will change that.