this post was submitted on 28 Nov 2024
665 points (99.6% liked)

Comic Strips

12774 readers
3492 users here now

Comic Strips is a community for those who love comic stories.

The rules are simple:

Web of links

founded 1 year ago
MODERATORS
 
you are viewing a single comment's thread
view the rest of the comments
[–] unexposedhazard@discuss.tchncs.de 51 points 7 hours ago (4 children)

You really just have to threaten them with switching in my experience. Then you can often get the same discounts.

[–] Senseless@feddit.org 2 points 1 hour ago

Been 8+ year at the dame ISP. Last year they raised the prices by 11%. Changed providers and pay less for the first year with 4x the download speed. Shortly after I terminated the contract they called me to give me a special offer of 6 months free.. I told them I already have a new ISP.

[–] El_guapazo@lemmy.world 3 points 2 hours ago

Spectrum capped my threats at 4 years. They refused to negotiate so I cancelled. And committed to that decision.

[–] SkyNTP@lemmy.ml 14 points 4 hours ago

Congratulations, you've discovered the only negotiating power consumers have ever and will ever have: voting with your wallet.

Let's normalize real customer loyalty again by sending a strong message that continued business is not to be taken for granted.

[–] Kalkaline@lemmy.zip 19 points 6 hours ago

Some have figured out that you can threaten but they still won't budge banking on the status quo bias to keep you with them. Even when faced with competitor pricing they won't give a discount. Don't even give them the warning, just leave. Be a well informed consumer.